Common Questions
Shipping & Delivery
Production Time
Delivery Time
How Can I Track My Order?
Countries We Ship To
Shopping From a Different Country
Import Taxes & Customs Duties
How Do I Pay Customs Fees?
Undeliverable Parcels
Bank Fees
About the Artworks
Does this artwork come with The Street Lamp?
Can I buy prints without buying The Street Lamp?
What if the artwork sells out?
What material are the prints made from?
What does "Limited Edition" mean?
How do I know which edition number I'll receive?
How do I know this is authentic?
Can I resell my print later?
How do I change the artwork in my lamp?
Can I upload my art to customize a lamp?
How much do artists earn from each sale?
About the Street Lamp
Is the Street Lamp weatherproof or suitable for outdoor use?
Can I mount the lamp on a wall?
How long does it take to fully charge the lamp?
Can I leave the lamp charging?
Is the lamp compatible with universal charging cables?
How do I change the artwork in my lamp?
Customer support hours?
How to become a collector
How do I become a Street Collector?
How do weekly drops work?
Can I get notified for an upcoming drop?
Why are some prints sale ended?